Build a Strong Account-Recovery Plan

Prepare recovery email addresses, backup codes and trusted contacts before an account emergency.

What to look for

Pause when a request creates urgency, asks for secrecy or directs you away from an official channel. Verify the request using a phone number, application or website you already trust.

What to do

  • Do not share passwords, PINs or one-time codes.
  • Confirm identities and payment details independently.
  • Keep records and report suspicious activity promptly.

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